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VoIPPACKET8 OFFERS THE SAFEST VoIP E911 SERVICE AVAILABLE TODAY
by Nate Perkins
Voice over-IP Enhanced 911 (E911) Service
VoIPPacket8 is the first broadband telephone service to offer Enhanced 911 (E911) service which automatically routes emergency calls and provides computer-based "screen pops" of caller information to emergency personnel at local Public Safety Answering Points (PSAPs).
Because Packet8's E911 calls are routed as emergency traffic and accompanied by E911 caller information, callers should receive the same response from emergency personnel that they would receive from traditional phone 911 service. Packet8's E911's implementation also eliminates the need for operators to ask callers their location, which could be vital in cases where the caller may not be able to verbally communicate due to the emergency situation.
Until now, broadband phone service providers either did not support 911 emergency calls or utilized simple "10-digit routing" techniques to pass 911 calls to non-emergency, telephone numbers. These "10-digit routing" techniques typically resulted in 911 calls being connected to a variety of locations, including non-emergency or administrative lines of PSAPs, "crime-not-in-progress" lines of a police stations or, in some instances, invalid numbers.
VoIPPacket8's E911 Service Is Best
If you subscribe to Packet8's E911 Service, your emergency call will automatically go to the PSAP that handles all 911 Emergencies and the emergency operator will automatically be presented your telephone number and location information via telephone and computer-based systems respectively. All you will have to do is state the emergency, and if you cannot speak, the PSAP operator will still know your location.
Packet8's E911 support is an optional service for all our service plans for which subscribers register and pay a nominal fee. If you decline E911 service, you will not have direct access to emergency personnel via your Packet8 line. Though Packet8's E911 service is not yet available in all areas, we are expanding the service as quickly as possible. If E911 is not yet available in your area, we encourage you to check back frequently. We expect to have 80% of the US population covered by the end of 2004.
Service Outages Can Prevent E911 Access
Packet8 service, including E911 service, does not function during an electrical power or broadband provider outage. You must subscribe to Packet8's E911 and provide the physical location of your Packet8 line for 911 dialing on your phone to function. When you sign up for Packet8 E911 service, you must fill out a short form that tells us your actual physical address. We will verify that your telephone number and address are supported by our E911 service. If Packet8 E911 service is available, when you dial 911, the call will be routed to the local PSAP designated for the address you have registered with Packet8.
Unlike traditional phone lines, Packet8 service is portable to any location with broadband Internet access. For example, you can have a Los Angeles telephone number and receive calls when physically located in New York. You can also take your desktop terminal adapter with you on a trip, but when you travel, Packet8 E911 service will automatically route your call to the local emergency personnel location for the address on file, not your temporary location.
If you move, you MUST provide your new location. You can conveniently update your new location online. It may take several days to update your designated address of record.
Call us for a Demo...we here at Stockbridge Village . 893 Highway 138 S Suite#10 . Stockbridge, GA 30281
To Order GOTO:www.voippacket8.net
Honorable Retired Disabled Veteran Lieutenant Colonel Nathaniel "Nate"W.Perkins served in the U.S. Army for 25 years, in the field of Telecommunications and Information Technology Warfare at the highest level.
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