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DSL Service

by Seth Miller

DSL services are provided through a line sharing method, that is, DSL services are provided on the same line as that of the subscriber's voice service. As there is no need for an additional line to receive a DSL service, there is usually no need for a technician to complete the installation. Most DSL broadband services utilize Point-to-Point Protocol over Ethernet (PPPoE software) software to get an IP address and connect to the Internet. Generally the PPPoE software given by the service provider is compatible with all the major operating systems on the market. That is, Windows 95/98, 2000, NT 4.X, ME, XP and Mac OS 8, Mac OS 9, and Mac OS X. Subscribers are required to obtain a 10Base-T (Ethernet) network interface card (NIC) installed in their computer.

DSL service helps to improve business communications. That is, business organizations can utilize DSL services to boost productivity, save time and enhance customer service. DSL services also allow home computers to keep pace with new communication and entertainment services that allow quick exchange of multimedia files, graphics and high-resolution images. It also allows for the latest new entertainment features such as animated gaming and Internet radio.

DSL service is available in most parts of the United States, in the UK and elsewhere. Availability depends on whether a local company has the necessary investment in equipment and line reconditioning and on the customer's proximity to the telephone company. Companies offering DSL service in the United States include BellSouth, Covad, Primary Network, Qwest, SBC Communications and Verizon.

DSL service installation takes approximately 14 to 30 days from the date one places the order. However, depending on various technical factors this period might vary. The presence of a load coil or mid-span repeater on the line may result in considerable delay. When opting for a DSL service, certain factors are to be given special attention. Customer support, warranty, back up dial connection, and other bonus packages are some of these.

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