(NC) - Here are some Internet shopping tips from Industry Canada's Office of Consumer Affairs: Know the merchant you are dealing with. Look for detailed product information. Read the contract's terms and conditions and print or save them. Check for quality assurance certificates or seals. Verify

(NC)-With the advent of new computer and communications technology, the potential for privacy invasion has never been greater. Easier access to personal and financial information, credit ratings and Social Insurance Numbers, and the unauthorized collection and sale of personal data, are issues that concern

(NC) - Have you recently purchased a product that doesn't do what it's supposed to do? Do you feel like you were deceived? Here's what the Canadian Consumer Handbook and Consumer Connection suggest you do in such a situation: First of all, don't be afraid to complain. The majority of businesses will

(NC) - Having quality consumer information is the best protection you can have in today's marketplace. The Canadian Consumer Handbook put together by Canada's federal, provincial and territorial consumer protection agencies offers a wealth of information. There's information on the differences between

Does my infant's car seat meet the latest Canadian safety standards? How can I lower my bank service charges? My letters of complaint aren't being answered. Now what? How can I protect myself against consumer scams? Getting accurate, reliable answers to these kinds of questions is the name of the