What can you do to make sure your customers keep coming back. Much research has been done to find out what makes a winning customer experience. What is it that makes customers come back to your business instead of going to someone else's? If your repeat business is low, what is it that you are doing

This article briefly summerizes how to succeed in getting job as webdeveloper. You've read about how desperate people are to hire Web developers. Your friends are spending their days pointing and clicking in Dreamweaver and their nights rolling around in the huge piles of cash they take home from their

How to write a self-resume--and why to write it! What, you say? For myself? Why would I want a resume for myself? Today the generic resume is passé. When you do send a resume you want it to be targeted toward a specific job position. Even the items on the resume will differ according to the

The concept of wrapping ourselves around our customers is worth a second look. Isn't that a great customer service philosophy? My friend Bill McBain with Benjamin West sent me an email following the last newsletter about his meeting with his staff and their philosophy of 'wrapping yourself around

Some questions to ask yourself before you join an internet program... The Internet Has Provided Many people with the opportunity to realize their fondest hopes and dreams of owing a small business. Unfortunately, many programs have been launched to take advantage of those with hopes and dreams, with