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Carol Verret

Carol Verret and Associates, offers training and consulting services to the hospitality industry in the areas of sales, marketing and customer service. Carol's latest training product is a comprehensive customer service system, ResultsWOW. Learn more about her services, at http://www.carolverret.biz.

Be sure to subscribe to her newsletter, ResultsWoW Customer Service Newsletter by sending an email to subscribe-on@carolverret.biz

Articles by Carol Verret:

  •   How to Use Consultants Effectively - A View From the Other Side
  •   Solicitation
  •   The Critical Role of Training
  •   Trash The 2002 Marketing Plan - and just start over
  •   Wrapping Yourself Around the Customer